Projects, milestones & quality assurance
Every engagement on RAiN runs as a project — a structured, milestone‑based workflow with evidence and a quality gate. This is what makes RAiN delivery dependable.
The lifecycle
Match accepted → Project created (IN_PROGRESS)
→ Expert works milestones + uploads evidence
→ Expert submits (SUBMITTED → QA_REVIEW)
→ Admin/Reviewer QA:
PASS → VERIFIED → COMPLETED ✅
NEEDS_REVISION → back to expert with notes 🔁
Project statuses
| Status | Who acts next | Meaning |
|---|---|---|
| In progress | Expert | Actively working through milestones |
| Submitted | RAiN | Expert has submitted for review |
| In QA review | RAiN | Being checked against the QA checklist |
| Needs revision | Expert | Returned with notes to fix |
| Verified | — | Passed QA |
| Completed | — | Verified and handed over |
Milestones
A project ships with 8 standard milestones. Each has its own checklist and can carry evidence:
| Milestone | Goal |
|---|---|
| Intake | Confirm scope, access, and expectations |
| Audit | Understand current process and AI readiness |
| Solution design | Decide what will be built and how |
| Setup | Configure the solution in the client's tools |
| Testing | Prove it works |
| Training | Enable the client's team |
| Launch | Go live |
| Optimization | Improve after launch |
Progress bars on dashboards reflect how many milestones are done.
Evidence
Experts attach evidence so the work is transparent and verifiable:
| Evidence type | Example |
|---|---|
| Screenshot | A working WhatsApp auto‑reply |
| Configuration summary | What was set up and where |
| Test results | Proof the flow works end‑to‑end |
| Known limitations | What's out of scope or pending |
| Handover doc | How to operate and maintain it |
Files open via secure, time‑limited links.
The quality gate (QA)
Before anything is "done", an admin or reviewer runs a QA review:
- ✅ Pass → project becomes Verified → Completed, and the business sees the handover.
- 🔁 Needs revision → returns to the expert with notes; they fix and resubmit.
This human checkpoint is deliberate: it's the difference between "submitted" and "trusted".
Who can do what
| Action | Business | Expert | Reviewer | Admin |
|---|---|---|---|---|
| View project status | ✅ | ✅ | ✅ | ✅ |
| Advance milestones / upload evidence | — | ✅ | — | — |
| Submit for review | — | ✅ | — | — |
| Run QA (pass / needs‑revision) | — | — | ✅ | ✅ |
| Match an expert to a business | — | — | — | ✅ |
Related: For businesses · For experts · Admin guide